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Digital maturity: the essential foundation for successful AI deployment
Artificial intelligence (AI) is everywhere. Organisations are investing heavily in AI applications, promising more efficient processes, better decision-making and new sources of revenue. But the reality is that many AI projects do not deliver the desired results. Why? Because AI is not a magic bullet. It is a powerful tool that only creates value if your organisation is ready for it. At TIMAF, we see every day that organisations wishing to deploy AI must first work on their d

Erik Hartman
2 days ago4 min read


Three events, a book launch and a workshop: how AI dominates every conversation
The TIMAF team travelled across Europe over the past few months for three events, a workshop, and the book launch of “Strategy in Digital Transformation”. We met many professionals, exchanged experiences and gained a wealth of impressions. Almost every presentation and almost every conversation was about AI. There was a constant stream of self-proclaimed AI experts who tried to explain artificial intelligence with conviction to an interested but also overwhelmed audience. For

Erik Hartman
Nov 114 min read


Lessons from the Digital strategy roundtable
This morning we hosted a roundtable on Digital strategy, bringing together senior leaders from diverse industries - each with years of experience in digital transformation. The goal was simple: share real-world challenges, successes, and lessons learned. What emerged was a candid discussion about the human, strategic, and cultural factors that make or break digital initiatives. This isn’t just another theoretical take on digital strategy. It’s a practical breakdown of what ac

Erik Hartman
Oct 284 min read


Digital Transformation Workshop: How to Align Strategy and Execution
Digital transformation is no longer a buzzword, but a necessity for organisations that want to survive and grow in a rapidly changing world. Yet many initiatives fail – not because of a lack of technology, but because of a lack of strategy and execution power. During the Digital Leadership Forum 2025 in Vienna , I will be giving an interactive masterclass in which we will tackle these challenges. Entitled “Making digital transformation a winner: How to align strategy and exec

Erik Hartman
Oct 233 min read


Why your business needs a digital strategy - And how to build one that works
In today’s fast-paced, technology-driven world, a digital strategy isn’t just a 'nice to have' - it’s a 'must have'. A digital strategy leads the way to a successful digital transformation. Without one, organisations risk falling behind, missing out on innovation because of lethargy or making the wrong digital choices, and leaving themselves vulnerable to disruption. To explain how to create a successful digital strategy and how to execute on it, we made the infographic Digit

Erik Hartman
Oct 143 min read


Business Process Management as the foundation for Agentic AI
The emergence of Agentic AI – autonomous AI systems that make decisions and perform actions independently – promises to revolutionise how...

Erik Hartman
Oct 93 min read


Sun Tzu: The Art of Strategy
With the publication of Strategy in Digital Transformation , we will be regularly sharing the contents of the book here. Today, we follow...

Erik Hartman
Oct 23 min read


International book launch of 'Strategy in Digital Transformation'
After two years of thinking, reading, writing, and editing, the time has almost come: the long-awaited book Strategy in Digital...

Erik Hartman
Sep 182 min read


The challenge of any strategy: effective implementation
Many strategies fall by the wayside somewhere along the line: they are either not implemented at all or are poorly implemented. As a...

Erik Hartman
Sep 113 min read


Handy ‘how-to’ book for creating a digital strategy
This September, TIMAF publishes the Strategy in Digital Transformation book, a practical guide to help you create a successful digital...

Erik Hartman
Sep 22 min read


Gluttonous AI worms its way into your job
Artificial intelligence (AI) is notorious for the massive amounts of money, data, energy it requires to deliver - not always reliable -...

Erik Hartman
Jul 83 min read


Community experiences: getting started with Digital transformation
Last Wednesday, communications and digital professionals gathered at ING's headquarters in Amsterdam to exchange experiences and ideas...

Linda Francis
Jul 33 min read


AI is far from meeting expectations
The rise of generative AI raises many questions about its effect on our economy and labor market. All sorts of stories circulate about...

Erik Hartman
Jun 243 min read


Advatera community: Digital Workplace, International Comms, Employee Experience Benelux
On Tuesday 24th June, Advatera is organising a community meeting at ING Group in Amsterdam. During the meeting, you will also hear from...

Linda Francis
Jun 202 min read


The no longer ignorable role of Information Architecture in AI
The essential role of optimal information is too often underestimated in digital transformations. The focus is mostly on technology and...

Erik Hartman
Jun 194 min read


Nobel laureate breaks through AI hype
Many analysts predict that artificial intelligence (AI) will transform the global economy, but MIT economist Daron Acemoglu offers a - in...

Erik Hartman
Jun 101 min read


Vast majority of executives plan to increase budgets for AI
The promise of artificial intelligence (AI) is irresistible to executives and shareholders: huge savings can be made on employees with AI...

Erik Hartman
Jun 53 min read


AI helps with better conversation
For me, one of the great benefits of digital technology is that it can help you listen better to your target audiences: both verbal and...

Erik Hartman
May 293 min read


Focus on the “What's in it for me?” in your digital strategy
Communicating is exchanging information with another person. The more you know about your interlocutor the greater the chance of...

Erik Hartman
May 224 min read


How disruptive is AI for your organisation?
While artificial intelligence (AI) is changing society, the biggest concern of executives is the potential disruption (disruption) of...

Erik Hartman
May 154 min read

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