Artificial intelligence (AI) can play a decisive role in breaking down traditional barriers in information management. By leveraging AI...

The rise of artificial intelligence (AI) offers new opportunities and innovations in the world of content management systems (CMS). AI in...

When you get to work selecting a new tool or application, creating scenarios is often the first step. Scenarios help you identify the...

Recent news from the United States has caused a shockwave within the European IT and cybersecurity community. The surprising statement by...

Architecture provides the foundation for a building, as well as for a digital organisation. Every professional involved in digital...

The hype in artificial intelligence (AI) has been revived, with all sorts of expectations and misunderstandings. So it's useful to find...

“Unknown is unloved.” The same is certainly true of an organisation's digital strategy. Although organisations invest billions in digital...

Organisations that make decisions based on data perform significantly better than organisations that still rely on gut feeling....

A digital strategy is about more than just making plans and implementing technology. Success depends on execution: how well workplace...

In a world increasingly driven by technology and data, formulating a digital strategy is essential for organisations that want to grow...

There is almost no organisation that still works entirely on paper; digital technology is really everywhere in the organisation. But...

In a rapidly changing world, an organisation's ability to operate effectively and grow sustainably is crucial. These capabilities - or...

Digital transformation can help an organisation be truly successful in this digital age. But without good governance, such a...

An intranet or digital work environment (DWO) employees should help employees do their jobs well. An optimal intranet helps employees...

In the digital transformation, organisations are using digital systems to meet the demands of modern times. But a digital system cannot...

It's something I see frequently when I come to advise an organisation or when I have students in a BPM training: they are busy busy busy...

In today's world, with technology advancing at a lightning pace, there is a growing temptation to tackle complex problems directly with...

On September 17, I was at a conference in Vienna to facilitate a Town hall session. Normally I then prepare 3 discussion topics myself...

Processes are an integral part of an organization's digital maturity. The better the processes are set up and measured and optimised, the...

There is a lot of talk about digital transformation. The emphasis is often too much on technology. Fortunately, there are more and more...