Linda FrancisApr 114 minStop 'pulling diamonds' today"What is your process?" That is one of the first questions I ask professionals I interview in my assignments. They often either don't...
Linda FrancisApr 42 minAdvatera community: Knowledge sharing digital transformation at Sopra BankingOn 10 April, we are organising an Advatera community meeting in Brussels at Sopra Banking Software. A unique opportunity to share your...
Linda FrancisApr 23 minNew-style process management: connect the customer process with the organisational processA good organisational process delivers customer value. So it is advisable to connect the customer process with the organisational...
Linda FrancisMar 283 minMake your process improvement strategic with these six stepsAn organisation floats on processes. They deliver the value for the customer or citizen from which the organisation derives its right to...