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Four stages of maturity in AI use
Artificial intelligence (AI) is playing an increasing role in organisations, as they strive to leverage AI to create value and gain...

Erik Hartman
Apr 32 min read


Signal is not a safe place for confidential communications
Last week, a fuss arose around a private Signal group in which U.S. officials discussed military action against Houthi targets in Yemen....

Erik Hartman
Apr 13 min read


AI as a team member? Lessons from an experiment
Artificial intelligence (AI) is often presented as the driving force behind the future of work. But what happens when we use AI not just...

Erik Hartman
Mar 274 min read


AI transforms information management and information governance: Lessons from U.S. intelligence agencies
Artificial intelligence (AI) can play a decisive role in breaking down traditional barriers in information management. By leveraging AI...

Erik Hartman
Mar 205 min read


AI-supported CMS: the future of smart content management
The rise of artificial intelligence (AI) offers new opportunities and innovations in the world of content management systems (CMS). AI in...

Erik Hartman
Mar 133 min read


From scenario to successful tool selection: Epics, User Stories and Requirements
When you get to work selecting a new tool or application, creating scenarios is often the first step. Scenarios help you identify the...

Erik Hartman
Mar 63 min read


The Impact of New U.S. Cyber Policy: Russia no longer a threat?
Recent news from the United States has caused a shockwave within the European IT and cybersecurity community. The surprising statement by...

Erik Hartman
Mar 52 min read


Introduction to Enterprise Architecture
Architecture provides the foundation for a building, as well as for a digital organisation. Every professional involved in digital...

Erik Hartman
Feb 273 min read


'Applied AI,' excellent explanation of artificial intelligence for professionals
The hype in artificial intelligence (AI) has been revived, with all sorts of expectations and misunderstandings. So it's useful to find...

Erik Hartman
Feb 132 min read


Why a digital strategy only works when everyone knows it
“Unknown is unloved.” The same is certainly true of an organisation's digital strategy. Although organisations invest billions in digital...

Erik Hartman
Jan 303 min read


Data-driven with the human measure: data-informed
Organisations that make decisions based on data perform significantly better than organisations that still rely on gut feeling....

Erik Hartman
Jan 232 min read


Connecting digital strategy and execution with Obeya
A digital strategy is about more than just making plans and implementing technology. Success depends on execution: how well workplace...

Erik Hartman
Jan 163 min read


A measurable strategy is critical to transformation success
In a world increasingly driven by technology and data, formulating a digital strategy is essential for organisations that want to grow...

Erik Hartman
Jan 94 min read


Remove blockages in digital success today
There is almost no organisation that still works entirely on paper; digital technology is really everywhere in the organisation. But...

Erik Hartman
Dec 5, 20243 min read


Top management must steer on capabilities for successful digital transformation
In a rapidly changing world, an organisation's ability to operate effectively and grow sustainably is crucial. These capabilities - or...

Erik Hartman
Nov 28, 20244 min read


Lack of governance cripples any digital transformation
Digital transformation can help an organisation be truly successful in this digital age. But without good governance, such a...

Erik Hartman
Nov 21, 20243 min read


Make your intranet successful by supporting these 12 processes
An intranet or digital work environment (DWO) employees should help employees do their jobs well. An optimal intranet helps employees...

Erik Hartman
Nov 5, 20243 min read


Make your digital system work optimally: processes first
In the digital transformation, organisations are using digital systems to meet the demands of modern times. But a digital system cannot...

Erik Hartman
Oct 24, 20245 min read


Process management is more than just describing processes "as is".
It's something I see frequently when I come to advise an organisation or when I have students in a BPM training: they are busy busy busy...

Erik Hartman
Oct 17, 20243 min read


The pitfall of deploying AI too quickly without understanding the problem
In today's world, with technology advancing at a lightning pace, there is a growing temptation to tackle complex problems directly with...

Erik Hartman
Oct 10, 20244 min read

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