The call for digital transformation is getting louder and louder. And that sound comes not only from consultants looking to get a piece...

Digital transformation uses technology as a means to meet the demands and opportunities of the digital age in which we now live. But true...

Organisational culture is a critical success factor in any digital transformation. This is because a true digital transformation first...

"What is your process?" That is one of the first questions I ask professionals I interview in my assignments. They often either don't...

On 10 April, we are organising an Advatera community meeting in Brussels at Sopra Banking Software. A unique opportunity to share your...

A good organisational process delivers customer value. So it is advisable to connect the customer process with the organisational...

An organisation floats on processes. They deliver the value for the customer or citizen from which the organisation derives its right to...

Many organisations are in the process of a digital transformation or are considering it. Often these transformations are...

The four-day 'Business process management' training starts on April 16th. This is an excellent opportunity to learn how you, as a...

Organisations tend to call many things a 'strategy'. But often it is not a strategy at all. Fake strategies like these pollute digital...

These summer months, I am working steadily on the new book 'Strategy in Digital Transformation'. This will be a read and do book that...

Organisations are struggling with their strategy. And that's a problem, because without a clearly supported strategy, digital...

A strategy is often planned in advance, but sometimes it is also a certain pattern of organisational behaviour that arises...

The success of a digital transformation depends largely on the strategy that determines why the transformation takes place and when it is...

A digital strategy offers the more likely to succeed in achieving digital transformation. However, many professionals balk at creating a...

A digital transformation can never succeed if it is not based on a clear strategy. That strategy must be understandable and executable....

In the AI hype, you might forget that artificial intelligence has been deployed by organisations for years. There are already important...

Information professionals have quite a tendency to deal only with 'their' documents, records, content, data, video or any other form of...

There is now so much AI (artificial intelligence) coming our way. Many organisations are afraid that they will miss the boat. It's...

Organisations are undergoing a change to better meet the demands and opportunities of the digital age in which we now live. However, this...