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DIGITAL TRANSFORMATION EXPERTS
Artificial intelligence (AI) requires breaking silos
More and more organisations are investing in artificial intelligence (AI) to make decisions faster, smarter and in a more scalable way....
Erik Hartman
6 days ago3 min read
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Introduction to Enterprise Architecture
Architecture provides the foundation for a building, as well as for a digital organisation. Every professional involved in digital...
Erik Hartman
Feb 273 min read
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Make your intranet successful by supporting these 12 processes
An intranet or digital work environment (DWO) employees should help employees do their jobs well. An optimal intranet helps employees...
Erik Hartman
Nov 5, 20243 min read
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Make your digital system work optimally: processes first
In the digital transformation, organisations are using digital systems to meet the demands of modern times. But a digital system cannot...
Erik Hartman
Oct 24, 20245 min read
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Process management is more than just describing processes "as is".
It's something I see frequently when I come to advise an organisation or when I have students in a BPM training: they are busy busy busy...
Erik Hartman
Oct 17, 20243 min read
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The pitfall of deploying AI too quickly without understanding the problem
In today's world, with technology advancing at a lightning pace, there is a growing temptation to tackle complex problems directly with...
Erik Hartman
Oct 10, 20244 min read
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Process management in your digital maturity
Processes are an integral part of an organization's digital maturity. The better the processes are set up and measured and optimised, the...
Erik Hartman
Oct 1, 20243 min read
31 views
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Processes: the white engine of every digital transformation
There is a lot of talk about digital transformation. The emphasis is often too much on technology. Fortunately, there are more and more...
Erik Hartman
Sep 23, 20242 min read
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Stop 'pulling diamonds' today
"What is your process?" That is one of the first questions I ask professionals I interview in my assignments. They often either don't...
Erik Hartman
Apr 11, 20244 min read
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New-style process management: connect the customer process with the organisational process
A good organisational process delivers customer value. So it is advisable to connect the customer process with the organisational...
Erik Hartman
Apr 2, 20243 min read
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Make your process improvement strategic with these six steps
An organisation floats on processes. They deliver the value for the customer or citizen from which the organisation derives its right to...
Erik Hartman
Mar 28, 20243 min read
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Trends in digital process management
In recent years, business process management (BPM) has taken off enormously. There are several trends in Business Process Management that...
Erik Hartman
Mar 25, 20244 min read
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BPM as a cornerstone for any digital transformation
Many organisations are in the process of a digital transformation or are considering it. Often these transformations are...
Erik Hartman
Mar 20, 20244 min read
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Training process management as the foundation for your digital transformation.
The four-day 'Business process management' training starts on April 16th. This is an excellent opportunity to learn how you, as a...
Linda Francis
Mar 19, 20243 min read
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Information without a process is like a fish without water
Information professionals have quite a tendency to deal only with 'their' documents, records, content, data, video or any other form of...
Erik Hartman
Apr 5, 20233 min read
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