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Serious use of AI: why 95% remains superficial and how you can change that
The hype surrounding artificial intelligence (AI) shows no sign of abating. The flood of exaggerated positive and negative reports about AI continues to demand attention. Take this shocking headline, for example: ‘95 per cent of GenAI pilots fail’. But is that really true? Recent MIT research concludes that 95 per cent of AI initiatives fail and that only 5 per cent can be considered truly successful or, at least, can be developed further to the production phase within the o

Erik Hartman
17 hours ago4 min read


AI-driven productivity: look at the process again
Artificial intelligence (AI) offers tremendous opportunities for productivity improvement, but it requires more than just implementing...

Erik Hartman
May 8, 20252 min read


The pitfall of deploying AI too quickly without understanding the problem
In today's world, with technology advancing at a lightning pace, there is a growing temptation to tackle complex problems directly with...

Erik Hartman
Oct 10, 20244 min read


New-style process management: connect the customer process with the organisational process
A good organisational process delivers customer value. So it is advisable to connect the customer process with the organisational...

Erik Hartman
Apr 2, 20243 min read


BPM as a cornerstone for any digital transformation
Many organisations are in the process of a digital transformation or are considering it. Often these transformations are...

Erik Hartman
Mar 20, 20244 min read


Information without a process is like a fish without water
Information professionals have quite a tendency to deal only with 'their' documents, records, content, data, video or any other form of...

Erik Hartman
Apr 5, 20233 min read

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