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Lack of governance cripples any digital transformation
Digital transformation can help an organisation be truly successful in this digital age. But without good governance, such a...

Erik Hartman
Nov 21, 20243 min read


Make your intranet successful by supporting these 12 processes
An intranet or digital work environment (DWO) employees should help employees do their jobs well. An optimal intranet helps employees...

Erik Hartman
Nov 5, 20243 min read


Make your digital system work optimally: processes first
In the digital transformation, organisations are using digital systems to meet the demands of modern times. But a digital system cannot...

Erik Hartman
Oct 24, 20245 min read


Process management is more than just describing processes "as is".
It's something I see frequently when I come to advise an organisation or when I have students in a BPM training: they are busy busy busy...

Erik Hartman
Oct 17, 20243 min read


The pitfall of deploying AI too quickly without understanding the problem
In today's world, with technology advancing at a lightning pace, there is a growing temptation to tackle complex problems directly with...

Erik Hartman
Oct 10, 20244 min read


GenAI can play a nice game of debate
On September 17, I was at a conference in Vienna to facilitate a Town hall session. Normally I then prepare 3 discussion topics myself...

Erik Hartman
Oct 3, 20244 min read


Process management in your digital maturity
Processes are an integral part of an organization's digital maturity. The better the processes are set up and measured and optimised, the...

Erik Hartman
Oct 1, 20243 min read


Processes: the white engine of every digital transformation
There is a lot of talk about digital transformation. The emphasis is often too much on technology. Fortunately, there are more and more...

Erik Hartman
Sep 23, 20242 min read


Community managers are the essential ingredient of any successful collaboration
Almost every organisation uses collaboration tools and social tools, but the added value of these tools is often disappointing. Some...

Linda Francis
Jul 9, 20241 min read


Rich knowledge sharing on digital transformation at Clavis Publishing
On June 20, we organised an Advatera* community meeting in Hasselt at Clavis Publishing. With presentations from RTBF and the online...

Erik Hartman
Jun 27, 20243 min read


Share your knowledge on digital transformation at Clavis Publishing
On June 20 we are organising an Advatera community meeting in Hasselt at Clavis Publishing. A unique opportunity to share your...

Linda Francis
Jun 13, 20241 min read


Webinar - Strategy in Digital Transformation
Friday, June 21, we are hosting a webinar on the role of strategy in digital transformation. Register for free and learn how to create,...

Linda Francis
May 30, 20241 min read


Getting started with AI: Copilot
There is a lot of talk and experimentation about (generative) AI, but the number of truly practical applications lags far behind the...

Erik Hartman
May 23, 20245 min read


The need for digital transformation
The call for digital transformation is getting louder and louder. And that sound comes not only from consultants looking to get a piece...

Erik Hartman
May 16, 20244 min read


Digital transformation is strategy
Digital transformation uses technology as a means to meet the demands and opportunities of the digital age in which we now live. But true...

Erik Hartman
May 2, 20242 min read


Wise lesson in any digital transformation: leadership IS organisational culture
Organisational culture is a critical success factor in any digital transformation. This is because a true digital transformation first...

Erik Hartman
Apr 25, 20244 min read


Stop 'pulling diamonds' today
"What is your process?" That is one of the first questions I ask professionals I interview in my assignments. They often either don't...

Erik Hartman
Apr 11, 20244 min read


Advatera community: Knowledge sharing digital transformation at Sopra Banking
On 10 April, we are organising an Advatera community meeting in Brussels at Sopra Banking Software. A unique opportunity to share your...

Linda Francis
Apr 3, 20242 min read


New-style process management: connect the customer process with the organisational process
A good organisational process delivers customer value. So it is advisable to connect the customer process with the organisational...

Erik Hartman
Apr 2, 20243 min read


Make your process improvement strategic with these six steps
An organisation floats on processes. They deliver the value for the customer or citizen from which the organisation derives its right to...

Erik Hartman
Mar 28, 20243 min read

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