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Business Process Management as the foundation for Agentic AI
The emergence of Agentic AI – autonomous AI systems that make decisions and perform actions independently – promises to revolutionise how...

Erik Hartman
Oct 93 min read
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Gluttonous AI worms its way into your job
Artificial intelligence (AI) is notorious for the massive amounts of money, data, energy it requires to deliver - not always reliable -...

Erik Hartman
Jul 83 min read
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Community experiences: getting started with Digital transformation
Last Wednesday, communications and digital professionals gathered at ING's headquarters in Amsterdam to exchange experiences and ideas...

Linda Francis
Jul 33 min read
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AI is far from meeting expectations
The rise of generative AI raises many questions about its effect on our economy and labor market. All sorts of stories circulate about...

Erik Hartman
Jun 243 min read
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Advatera community: Digital Workplace, International Comms, Employee Experience Benelux
On Tuesday 24th June, Advatera is organising a community meeting at ING Group in Amsterdam. During the meeting, you will also hear from...

Linda Francis
Jun 202 min read
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Nobel laureate breaks through AI hype
Many analysts predict that artificial intelligence (AI) will transform the global economy, but MIT economist Daron Acemoglu offers a - in...

Erik Hartman
Jun 101 min read
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Vast majority of executives plan to increase budgets for AI
The promise of artificial intelligence (AI) is irresistible to executives and shareholders: huge savings can be made on employees with AI...

Erik Hartman
Jun 53 min read
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AI helps with better conversation
For me, one of the great benefits of digital technology is that it can help you listen better to your target audiences: both verbal and...

Erik Hartman
May 293 min read
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How disruptive is AI for your organisation?
While artificial intelligence (AI) is changing society, the biggest concern of executives is the potential disruption (disruption) of...

Erik Hartman
May 154 min read
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AI-driven productivity: look at the process again
Artificial intelligence (AI) offers tremendous opportunities for productivity improvement, but it requires more than just implementing...

Erik Hartman
May 82 min read
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Artificial intelligence (AI) requires breaking silos
More and more organisations are investing in artificial intelligence (AI) to make decisions faster, smarter and in a more scalable way....

Erik Hartman
Apr 173 min read
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Four stages of maturity in AI use
Artificial intelligence (AI) is playing an increasing role in organisations, as they strive to leverage AI to create value and gain...

Erik Hartman
Apr 32 min read
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AI as a team member? Lessons from an experiment
Artificial intelligence (AI) is often presented as the driving force behind the future of work. But what happens when we use AI not just...

Erik Hartman
Mar 274 min read
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AI transforms information management and information governance: Lessons from U.S. intelligence agencies
Artificial intelligence (AI) can play a decisive role in breaking down traditional barriers in information management. By leveraging AI...

Erik Hartman
Mar 205 min read
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AI-supported CMS: the future of smart content management
The rise of artificial intelligence (AI) offers new opportunities and innovations in the world of content management systems (CMS). AI in...

Erik Hartman
Mar 133 min read
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'Applied AI,' excellent explanation of artificial intelligence for professionals
The hype in artificial intelligence (AI) has been revived, with all sorts of expectations and misunderstandings. So it's useful to find...

Erik Hartman
Feb 132 min read
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Make your digital system work optimally: processes first
In the digital transformation, organisations are using digital systems to meet the demands of modern times. But a digital system cannot...

Erik Hartman
Oct 24, 20245 min read
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The pitfall of deploying AI too quickly without understanding the problem
In today's world, with technology advancing at a lightning pace, there is a growing temptation to tackle complex problems directly with...

Erik Hartman
Oct 10, 20244 min read
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GenAI can play a nice game of debate
On September 17, I was at a conference in Vienna to facilitate a Town hall session. Normally I then prepare 3 discussion topics myself...

Erik Hartman
Oct 3, 20244 min read
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Rich knowledge sharing on digital transformation at Clavis Publishing
On June 20, we organised an Advatera* community meeting in Hasselt at Clavis Publishing. With presentations from RTBF and the online...

Erik Hartman
Jun 27, 20243 min read
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